Payment Policy

Payment Policy

At Jinyue Fengchao, we prioritize secure and convenient payment options for our UK customers.

Payment Security

We use SSL encryption and trusted third-party payment processors to protect your financial information, which is never stored on our servers.

Accepted Payment Methods

  • PayPal: Secure payments without sharing card details.
  • Cash on Delivery (COD): Pay in cash upon delivery (available in eligible UK locations).

Currency

All transactions are in British Pounds (GBP). International customers may incur bank conversion fees.

Payment Confirmation

You’ll receive a confirmation email with order details upon successful payment. Check your spam folder if it’s missing, or contact us.

Failed or Declined Payments

If a payment fails, verify your details or try another method. Contact your bank, PayPal, or us at [email protected] for assistance.

Payment Issues and Disputes

For payment concerns, contact us at [email protected]. See our Return & Refund Policy for related details.

Contact Information

Company Information

  • Website Name: Jinyue Fengchao
  • Company Name: Jinyue Fengchao Ltd
  • Address: 128 City Road, London, United Kingdom, EC1V 2NX
  • Email[email protected]
  • Contact Formhere
  • Company Number: 15678198
  • Date of Incorporation: 25 April 2024
  • Customer Service Hours: Monday to Friday, 8:00am–5:00pm (PST)
  • Response Time: Within one day