Payment Policy
Payment Policy
At Jinyue Fengchao, we prioritize secure and convenient payment options for our UK customers.
Payment Security
We use SSL encryption and trusted third-party payment processors to protect your financial information, which is never stored on our servers.
Accepted Payment Methods
- PayPal: Secure payments without sharing card details.
- Cash on Delivery (COD): Pay in cash upon delivery (available in eligible UK locations).
Currency
All transactions are in British Pounds (GBP). International customers may incur bank conversion fees.
Payment Confirmation
You’ll receive a confirmation email with order details upon successful payment. Check your spam folder if it’s missing, or contact us.
Failed or Declined Payments
If a payment fails, verify your details or try another method. Contact your bank, PayPal, or us at [email protected] for assistance.
Payment Issues and Disputes
For payment concerns, contact us at [email protected]. See our Return & Refund Policy for related details.
Contact Information
Company Information
- Website Name: Jinyue Fengchao
- Company Name: Jinyue Fengchao Ltd
- Address: 128 City Road, London, United Kingdom, EC1V 2NX
- Email: [email protected]
- Contact Form: here
- Company Number: 15678198
- Date of Incorporation: 25 April 2024
- Customer Service Hours: Monday to Friday, 8:00am–5:00pm (PST)
- Response Time: Within one day