Terms of Service

Last Updated: May 30, 2025

Who We Are

Jinyue Fengchao Ltd (“we,” “us,” or “our”) operates the website https://jinyuefengchao.shop/ (the “Site”). We are a London-based company committed to delivering premium apparel that blends style, sustainability, and functionality. These Terms of Service outline the rules and responsibilities for using our Site.

Acceptance of Terms

By accessing or using our Site, you agree to be bound by these Terms of Service. If you do not agree, please refrain from using the Site. We may update these terms periodically, and your continued use after changes signifies acceptance of the revised terms.

License to Use Our Site

We grant you a limited, revocable, non-exclusive, and non-transferable license to use our Site for personal, non-commercial purposes, provided you comply with these Terms.

Definitions

For clarity, the following terms are defined as used in these Terms:

  • Cookie: A small data file stored by your browser to enhance your experience, such as remembering preferences or tracking analytics.
  • Company: Jinyue Fengchao Ltd, located at 128 City Road, London, United Kingdom, EC1V 2NX.
  • Country: United Kingdom, where Jinyue Fengchao Ltd is based.
  • Device: Any internet-enabled device (e.g., phone, tablet, computer) used to access our Site.
  • Service: The apparel products and services offered by Jinyue Fengchao Ltd, as described on our Site.
  • Third-party service: External partners, such as advertisers or payment processors, who support our operations.
  • Website: Our online platform, accessible at https://jinyuefengchao.shop/.
  • You: The individual or entity using our Services.

User Responsibilities

As a user, you agree to:

  • Provide accurate and complete information when creating an account or placing orders.
  • Secure your account by safeguarding your password and restricting access.
  • Notify us promptly at [email protected] of any unauthorized account activity.
  • Take responsibility for all actions taken under your account.

Restrictions

You must not:

  • Sell, lease, or commercially exploit the Site or its content.
  • Modify, reverse-engineer, or create derivative works from the Site.
  • Remove or alter any copyright, trademark, or proprietary notices.

Information We Collect

We collect information when you:

  • Create an account
  • Place an order
  • Subscribe to our newsletter
  • Contact customer support

Types of Information:

  • Personal Identification: Name, email, mailing address, phone number.
  • Payment Information: Processed securely via third-party providers (e.g., PayPal).
  • Non-Personal Information: Browser type, device details, IP address, and site usage data.

Return and Refund Policy

Not satisfied with your purchase? Contact us within 30 days at [email protected] to initiate a return or exchange. Items must be in original condition with packaging. For details, see our Return and Refund Policy.

Limitation of Liability

Jinyue Fengchao Ltd is not liable for any direct, indirect, or consequential damages arising from your use of the Site or products purchased through it.

Indemnification

You agree to indemnify and hold Jinyue Fengchao Ltd harmless from any claims or damages resulting from your use of the Site or violation of these Terms.

Your Suggestions

Feedback or suggestions you provide become our property, and we may use them without obligation to compensate you.

Your Consent

By using our Site, registering an account, or making a purchase, you consent to these Terms of Service.

Links to Other Websites

Our Site may link to third-party websites. We are not responsible for their content or policies. Your interactions with these sites are governed by their respective terms.

Cookies

We use cookies to enhance your experience, such as remembering preferences or tracking site usage. You can disable cookies in your browser, but some features may not function properly. We do not store personally identifiable information in cookies.

Changes to These Terms

We may revise these Terms of Service. Updates will be posted with a new effective date. Please review periodically.

Contact Us

For questions about these Terms, contact:

Company Information

  • Website Name: Jinyue Fengchao
  • Company Name: Jinyue Fengchao Ltd
  • Address: 128 City Road, London, United Kingdom, EC1V 2NX
  • Email: [email protected]
  • Contact Form: here
  • Company Number: 15678198
  • Date of Incorporation: 25 April 2024
  • Customer Service Hours: Monday to Friday, 8:00am–5:00pm (PST)
  • Response Time: Within one day